FAQs
Frequently Asked Questions concerning Marketing, Sales, Legal and Technical aspects of your PromoGaming® campaign.
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Marketing FAQ
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In which countries is it possible to organise a game with a purchase obligation?
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How does a PromoGaming® campaign work for my customers?
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Who is the legal organiser of the lottery?
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Is it possible to customise the game and campaign emails?
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Is it possible to edit the game icons?
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Is it possible to win something other than a refund on an order?
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Are the email headers and footers clickable?
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Can consolation prizes be given to unsuccessful customers?
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Are minors allowed to play the games with a purchase obligation?
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Is it compulsory to display the game on the order confirmation page?
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Do the rules of the game need to be registered with a notary?
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Why are some winnings lower than the minimum order amount eligible for my campaign's game?
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In which countries is it possible to organise a game with a purchase obligation?
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Sales FAQ
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How much does a campaign cost?
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Is it possible to set a minimum purchase amount?
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Who handles the customer service for a campaign?
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How is fraudulent activity dealt with?
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Is it possible to set a maximum number of winners?
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Is it possible to run a multiple channel operation?
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How are the winnings paid?
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What is the difference between a '1 in 10 chance of winning' and '1 winning order in 10'?
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How well do the campaigns usually perform?
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How much does a campaign cost?
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Legal FAQ